Average Reviews:
(More customer reviews)We ordered this from another site, but felt I needed to leave a review here to let others know our story.
The product is not quite an oak finish- it's redder than the image - more like a cherry finish. Not a problem for us. I love the closed storage and the height is perfect for our 46" LCD TV. It does look beautiful, especially for a piece of RTA furniture.
Our problems started when we opened the two boxes. A couple of items in both boxes had serious scratches and dents in the moulding (including both sides and the bottom piece for the entire unit- so no assembly could be done yet), AND we were missing some hardware. We called the manufacturer and it seemed as though it was rather routine for them to have this sort of problem. Without any question, replacement parts were cheerfully shipped out and we received them in less than a week.
So now we could assemble the unit! Not so fast. Now we noticed that one of the doors was too wide, and another one was the wrong color. So we got the unit mostly assembled (minus the 2 doors) in about 3 hours, then we called again and had yet more pieces shipped out and we received them about a week later.
So by now it's been about 2-3 weeks, and we're putting on the 2 replacement doors, and we find that one of the taller doors is again too wide to fit in the opening. I got ready to call the manufacturer for a third time, but my husband decided to fix it himself by planing down the width, just to be done with it. Finally! The credenza could be loaded with our dvds, cd's and components. Our DVD player doesn't fit inside the glass doors as I would have liked, but it fits well on the center shelf just below the TV.
Overall, would we do it again? Perhaps. I like the look and function of the assembled unit. The price was right. The site we ordered from had free shipping. And the manufacturer shipped replacement parts without any hassles. I was just glad that we didn't have any company coming by during the 3-4 weeks it took to get through this process. On the plus side, we now have some scrap pieces that we might just recycle into a matching bookcase!?!
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